Terms of service

Terms of Service

Last Updated: October 21, 2026

Welcome to AstranToppers!

These Terms of Service ("Terms") govern your use of astrantoppers.com and any purchases made through our website.

By accessing our website or placing an order, you agree to these Terms. Please read them carefully before making a purchase.

1. About Our Products

AstranToppers specializes in decorative magnetic eyewear toppers, including handcrafted and hand-painted designs.

Our products are designed to be compatible with selected Pair Eyewear frames. AstranToppers is an independent brand and is not affiliated with, endorsed by, or sponsored by Pair Eyewear.

Customers are responsible for selecting the correct topper size and compatible frame model before purchasing.

2. Handmade Product Variations

Many of our products are individually handcrafted using artistic techniques such as hand painting, crackle effects, and layered finishes.

Slight variations in colors, patterns, textures, and decorative details are natural characteristics of handmade products.

We make every effort to accurately represent our products through descriptions and photographs. However, colors may appear slightly different depending on screen settings and lighting conditions.

These natural variations are not considered defects, provided the product matches its description and meets applicable quality standards.

3. Pricing and Payment

All prices displayed on our website are in US dollars (USD), unless otherwise indicated.

We reserve the right to change product prices without prior notice. Price changes will not affect orders that have already been accepted.

Applicable taxes, shipping fees, and other charges will be displayed during checkout where required.

Payments are processed securely through our available third-party payment providers.

4. Orders and Cancellations

After placing an order, you will receive an order confirmation email.

We reserve the right to decline or cancel an order for legitimate reasons, including suspected fraud, product unavailability, or pricing errors.

If we cancel an order after payment has been collected, we will issue a refund for the canceled items and any associated shipping charges.

If you need to change or cancel your order, please contact us as soon as possible.

Because some products are prepared or handcrafted specifically for each order, cancellation requests cannot always be accommodated once production or shipping has begun.

5. Shipping and Delivery

We ship orders to the destinations available at checkout.

Estimated processing and delivery times are provided for reference and may vary due to destination, customs procedures, carrier delays, or other circumstances beyond our reasonable control.

We will make reasonable efforts to fulfill orders within the stated timeframes and communicate significant delays.

Customers are responsible for providing accurate and complete shipping information.

Any applicable import duties, customs taxes, or additional charges will be disclosed where required and handled in accordance with applicable law and the information provided at checkout.

For more details, please refer to our Shipping Policy.

6. Returns, Refunds, and Exchanges

Due to the handmade nature of our products, we generally do not accept returns or exchanges for changes of mind, personal preferences, or incorrect style or color selections.

If an item arrives damaged, defective, or incorrect, please contact us promptly with your order number and supporting photos.

We will review the issue and provide an appropriate resolution, including a replacement or refund where applicable.

Please refer to our Refund & Return Policy for complete details.

Nothing in these Terms limits any rights or remedies available to consumers under applicable law.

7. Product Care and Use

Our toppers are decorative eyewear accessories and should be handled with reasonable care.

To maintain their appearance and condition, avoid excessive bending, strong impacts, prolonged exposure to high temperatures, and contact with harsh chemicals.

Products containing small magnets or decorative components should be kept away from young children and pets.

Customers should ensure that toppers are properly attached to compatible eyewear frames before use.

8. Intellectual Property

All original content on this website, including AstranToppers branding, product photographs, original artwork, designs, descriptions, and graphics, is owned by AstranToppers or used with appropriate permission.

You may not reproduce, distribute, or commercially use our original content without prior written authorization, except as permitted by applicable law.

Third-party trademarks and brand names remain the property of their respective owners.

References to Pair Eyewear are made solely to describe product compatibility.

9. Website Information and Availability

We strive to keep product descriptions, prices, and availability accurate and up to date.

Occasionally, our website may contain typographical errors, inaccuracies, or omissions.

We reserve the right to correct such information and update website content, subject to applicable consumer protection laws.

We cannot guarantee that our website will always be available without interruptions or technical errors.

10. Limitation of Liability

To the maximum extent permitted by applicable law, AstranToppers will not be liable for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability arising from defective products or other legally protected consumer rights.

11. Third-Party Services

Our website is hosted by Shopify and may integrate third-party payment, shipping, analytics, or other service providers.

These providers may operate under their own terms and privacy policies.

We are not responsible for the independent content or practices of third-party websites that are not under our control.

12. Privacy

Your privacy matters to us.

Our collection, use, and sharing of personal information are described in our Privacy Policy, available on our website.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business, products, or applicable laws.

Any updates will be published on this page with a revised "Last Updated" date.

Changes will not retroactively alter the terms of an already accepted order unless permitted by applicable law.

14. Contact Information

If you have any questions about these Terms, please contact us:

AstranToppers

Website: https://astrantoppers.com

Email: wuhon2028@gmail.com

Business Operator: VINTAWIN LTD

Business Mailing Address: INITIAL BUSINESS CENTRE UNIT 7 WILSONS BUSINESS PARK, MANCHESTER, UNITED KINGDOM M40 8WN