Privacy policy

Privacy Policy

Last Updated: October 21, 2026

Welcome to AstranToppers! We value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how AstranToppers ("we," "us," or "our") collects, uses, and shares your information when you visit astrantoppers.com, make a purchase, or contact us.

1. Information We Collect

When you visit our website or place an order, we may collect:

  • Contact Information: Your name, email address, phone number, billing address, and shipping address.

  • Order Information: Products purchased, order history, and transaction details.

  • Payment Information: Payment details processed securely by our payment service providers. We do not directly store your complete credit card information.

  • Website Usage Information: IP address, browser type, device information, and browsing activity collected through cookies and similar technologies.

  • Customer Communications: Information you provide when contacting us about orders, returns, or other inquiries.

2. How We Use Your Information

We use your information to:

  • Process payments, fulfill orders, and arrange shipping.

  • Provide customer support and handle refunds or replacements.

  • Send order confirmations, shipping updates, and other service-related communications.

  • Improve our products, website, and shopping experience.

  • Send promotional emails when you have opted in or when otherwise permitted by law.

  • Prevent fraud and comply with applicable legal obligations.

3. How We Share Your Information

We may share necessary information with trusted service providers, including:

  • Shopify, which hosts and operates our online store.

  • Payment providers, which securely process transactions.

  • Shipping and logistics partners, which deliver orders and assist with returns.

  • Analytics and advertising partners, where enabled, to help us understand website performance and promote our products.

We share only the information reasonably necessary for these purposes or otherwise permitted by applicable law.

We do not sell customer contact lists to data brokers. Certain advertising-related data sharing may, however, be considered a "sale" or "sharing" under applicable privacy laws. Where required, we provide appropriate privacy choices.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to support essential shopping functions, remember preferences, analyze website traffic, and, where enabled, provide relevant advertising.

You can manage cookies through your browser settings and any cookie preference controls available on our website.

5. Data Security and Retention

We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, and disclosure.

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business records, comply with legal obligations, and resolve disputes.

No method of electronic storage or transmission is completely secure.

6. Your Privacy Rights

Depending on where you live, you may have the right to:

  • Request access to the personal information we hold about you.

  • Request correction or deletion of your information.

  • Opt out of marketing communications.

  • Opt out of certain uses or sharing of your personal information for targeted advertising.

  • Withdraw consent where processing is based on consent.

These rights may be subject to applicable legal requirements and exceptions.

To submit a privacy request, please contact us using the information below. We may need to verify your identity before processing your request.

7. International Data Processing

AstranToppers serves customers internationally. Your personal information may be processed or stored in countries outside your country of residence by us or our service providers, including Shopify, payment processors, and logistics partners.

Where required, we take appropriate steps to protect information transferred internationally.

8. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16.

If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

9. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their independent privacy practices.

For information about Shopify's handling of consumer personal information, please visit:

https://www.shopify.com/legal/privacy/consumers

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our business practices, technology, or applicable legal requirements.

The updated version will be posted on this page with a revised "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

AstranToppers

Website: https://astrantoppers.com

Email: wuhon2028@gmail.com
Business Operator: VINTAWIN LTD
Business Mailing Address: INITIAL BUSINESS CENTRE UNIT 7 WILSONS BUSINESS PARK, MANCHESTER, UNITED KINGDOM M40 8WN